Quality Assurance
At Globalconnectbridge, we prioritize product quality, making us the ideal partner for your import needs in China.
Guaranteed Quality Assurance
When you opt for our Pro Plan and work with our preferred suppliers, we ensure the quality of your products.
If we identify any defective products during inspection in our warehouse, we will replace them at no extra cost to you.
Should you discover any defects within 15 days of receiving the goods, along with providing evidence, we will arrange for a replacement or offer compensation.
How We Conduct Product Inspections
Standard Inspection
Regardless of whether you choose our Pro or Basic plan, your products will be sent to our warehouse for a complimentary standard inspection. We inspect your goods following Level II, AQL2.5 standards, similar to other inspection agencies.
For defective products, if they’re from our selected suppliers, we’ll address the quality issues without additional charges. If the products are from your suppliers, we’ll assist in resolving the issues with them, though you’ll be responsible for any logistics costs, travel expenses, etc.
If you require a tailored inspection solution or a lower defect rate, please reach out to our agent to discuss any potential additional fees.
Comprehensive Inspection Service
To minimize the defect rate to 0%, we strongly suggest utilizing our thorough inspection service. This process involves identifying and removing all defective products. Our standard rate for this service is $5 per hour. Please discuss your specific requirements with our agent to receive a detailed quote for the full inspection.